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Knowledge Base

Frequently Asked Questions

Answers to common questions about World Cup Hub.

01

Is World Cup Hub licensed and regulated?

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Yes. World Cup Hub operates under a licence from the Malta Gaming Authority (MGA) and is also compliant with UK Gambling Commission standards. The current licence number (e.g., MGA/B2C/1234/2025) is shown in the site footer, and you can verify its status directly on the MGA website.

02

What are the wagering requirements for the welcome bonus at World Cup Hub?

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The welcome offer is a 100% match up to $200 on your first deposit. It carries a 35× wagering requirement that applies only to the bonus amount, not to your deposit. You have 30 days from the moment you claim the bonus to meet the playthrough; failing to do so forfeits the bonus and any winnings derived from it.

03

Which payment methods can I use to deposit and withdraw funds on World Cup Hub?

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World Cup Hub accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfer for both deposits and withdrawals. Cryptocurrencies such as Bitcoin, Ethereum, and USDT are also supported with no minimum deposit. E-wallet withdrawals are processed within 24 hours; card and bank transfers typically take 3–5 business days.

04

How does the cash-out feature work on World Cup Hub, and can I use it on live bets?

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Cash-out lets you settle a bet before the event ends, locking in a profit or limiting a loss based on the current odds. The option appears on eligible pre-match and in-play markets; not all markets or events are cash-out enabled. You can request a full cash-out or a partial cash-out through the bet slip, and the amount is credited to your account immediately once the request is confirmed.

05

What happens to my bet if a World Cup match is postponed or canceled?

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If a match is postponed before kick-off and not resumed within 48 hours, all bets on that market are void and the stake is refunded to your account. Cancellation due to venue change, weather, or any other reason that prevents the event from taking place follows the same rule. Bets on matches that have already started remain valid unless the official competition declares the result void.

06

How can I set a deposit limit or self-exclude my World Cup Hub account?

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In the My Account section, select Responsible Gambling to set daily, weekly, or monthly deposit caps; limits take effect immediately and can be reduced at any time but increased only after a 24-hour cooling-off period. Self-exclusion is available for a minimum of 24 hours up to five years, during which you cannot log in or place bets. To activate either option, follow the on-screen prompts or contact support, which is reachable via live chat and email.